Planning a whole-space treatment in a multi-unit building

These steps assume the unit is vacant and surfaces have already been cleaned. Treatment is a finishing step, not a substitute for cleaning.

  1. Confirm the method and its precautions

    Ask what will be used, how long it runs and what re-entry conditions apply. Ozone in particular must not be used in occupied spaces.

  2. Check building rules

    Condo associations and some managers require notice or approval before equipment runs. Ask about hours, hallway use and elevator reservations.

  3. Notify neighbors in writing

    A short note to adjacent units, above and below, explaining the dates and that the unit will be closed off helps prevent alarm or complaints.

  4. Seal the unit from the building

    Close and tape the gap under the entry door, cover any vents that connect to shared ductwork if the person doing the work recommends it, and post a do-not-enter sign.

  5. Plan for smoke and CO alarms

    Some fogging methods can trigger alarms. Never disable building fire alarm devices yourself; coordinate with building management.

  6. Ventilate before anyone returns

    Follow the stated re-entry guidance, then air the unit out before workers or residents spend time inside.

Common whole-space methods and building considerations

General descriptions only. Ask any provider for product safety information and re-entry guidance.
MethodHow it worksShared-building concern
Ozone generatorProduces ozone gas that reacts with odor compoundsGas can migrate through gaps into neighboring units; must be unoccupied with careful sealing
Hydroxyl generatorProduces hydroxyl radicals from air and lightGenerally considered usable at lower risk, but runs longer; ask about occupancy
Thermal foggingHeats a deodorizing solution into a fine fogCan set off smoke alarms; fog and fragrance can drift into the hallway
Chlorine dioxideA gas or solution that oxidizes odor moleculesRequires careful containment and ventilation; ask about neighbors

Questions to ask before equipment goes in

  1. Which method will be used, and why is it suited to this unit?
  2. How will the unit be sealed from the hallway and any shared air paths?
  3. How long must the unit stay closed, and who confirms it is safe to enter?
  4. Could the method affect smoke detectors, rubber seals, plants or artwork left in the unit?
  5. Will any fragrance be added, or should the unit smell neutral afterward?
  6. What happens if a neighbor complains of an odor during treatment?

Common questions

Can a whole-unit treatment be done while neighbors are home?

Often yes, if the method suits it and the treated unit is properly sealed. Ask specifically about migration into adjacent units.

Does treatment replace cleaning?

No. Residue left on surfaces will keep releasing odor. Treatment works best after thorough cleaning.

General information for Capitol Hill, not a quote or professional advice. In an emergency, call 911.